Frequently Asked Questions

Contact List

Joel Giovanni Castro Pinto
Telephone: 305-749-5385
FAX: 305-592-6137
E-mail: giovanni@dnausa.net
MSN: giovannicp@live.com


Abe Tarzy - Purchase Manager
Telephone: 305-749-5385
E-mail: atarzy@dnausa.net
MSN: atarzy@hotmail.com



Jacinto Alfaro - Sales Department
Telephone: 305-749-5385
E-mail: jacinto@dnausa.net
MSN: jacintojac@hotmail.com



Lizbeth Alfaro - Sales Department
Telephone: 305-749-5385 Ext 508
E-mail: lizbeth@dnausa.net
MSN: lgenius@hotmail.com


Iva Castro - Accounting Department
Telephone: 305-749-5385 Ext 502
E-mail: iva@dnausa.net
MSN: iva180@hotmail.com


Monday-Friday 9am-6pm

FAQ

1. How do I get a price list?

You can subscribe in top of this page to receive daily our price list by e-mail. You can also check our price list page.

2. How do I place an order with DNA USA?

If you already have an account with us, just send a purchase order by e-mail or fax and we will contact you.

3. How do I pay for my order?

We accept Wire Transfer, Cashier Check and Company Check. First time customers are required to pay with COD Wire or Cashier Check.

4. Do your products have a warranty?

Yes. You can see more details information in our Warranty page.

5. Can my order be shipped to a Third Party?

Yes, but you will have to fill out a "Freight Forward Authorization". You can download this form in our FORMS page.

6. Will DNA USA deliver the order to my freight forwarder?

Yes, but you will have to fill out a "Freight Forward Authorization".You can download this form in our FORMS page.


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